Policies

Shipping

Please allow 1–3 business days for all orders to be processed and shipped. Once your order has shipped, tracking information will be provided so you can track your package.

Returns and Exchanges

All sales are final. We do not accept returns or exchanges unless an error was made on our end or an item is determined to be inauthentic.

If you receive an incorrect item, an item that was significantly misrepresented, or an item that is verified to be inauthentic, please contact us so we can review and resolve the issue.

In these cases, we offer a full refund, subject to verification of the issue.

We encourage all customers to carefully review item descriptions, measurements, condition details, and photos before making a purchase.

Authenticity

Authenticity is something we take very seriously. We carefully examine and authenticate each piece before making it available for purchase.

Our goal is to provide a collection you can shop with confidence, knowing that care and attention go into every item we offer.

In the rare event that an item is verified to be inauthentic, we will provide a full refund.

Questions or Concerns

If you have any questions about an order or an item before purchasing, feel free to reach out. We’re always here to help!

You can contact us via email at Patience.Online@yahoo.com or send us a DM on Instagram at @Patience.Online.